Book Name: The Only Leadership Book You’ll Ever Need
Writer: Peter Barron Stark & Jane Flaherty
we dedicate this book to our clients. You are the leaders
who partner with us to conduct employee
opinion surveys.
Then you
use the results to create environments where employees love to come
to work and customers love to do business.
Your engaged employees
look forward to going to work, will give their discretionary effort,
and will go to the wall to ensure that you, and your organization,
are
successful. You truly make a significant difference to your employees
and customers. We thank you!
Secondly,
we dedicate this book to all the bosses who do not see a
need to listen to their employees’ feedback or act on their opinions––
much less continuously strive to improve their departments and
organizations. As one senior manager told us when we tried to explain
the value of an employee opinion survey, “I already know what the
employ
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